Privacy policy

1. Data Controller

Within the scope of the Turkish Law No. 6698 on the Protection of Personal Data (“KVKK”), the data controller responsible for your personal data is EMD MAĞAZACILIK VE E-TİCARET LİMİTED ŞİRKETİ (“Yirmiyedi Kuzguncuk” or the “Company”).

Our contact details:
E-mail: info@yirmiyedikuzguncuk.com
Address: KUZGUNCUK MAH. ÜRYANİZADE SK. NO: 27 İÇ KAPI NO: 1, ÜSKÜDAR / ISTANBUL
Phone: +90 552 184 27 27

2. Personal Data Processed

Depending on the nature of your interaction with us, the following personal data may be processed when you visit our website, create an account, place an order, subscribe to our newsletter, or contact us:

  • Contact information (name, surname, e-mail address, phone number, address),
  • Membership and account information,
  • Order and shopping information,
  • Invoice and delivery information,
  • Customer transaction information,
  • Commercial electronic communication preferences and records of approvals/rejections submitted through the Message Management System (İYS),
  • Website usage and transaction security information,
  • Information obtained through cookies.

During payment transactions, your credit/debit card information is processed through the infrastructures of relevant payment service providers for the purpose of providing payment services. Your card details are not stored by Yirmiyedi Kuzguncuk.

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Creating and managing your membership account through our website,
  • Receiving, preparing, delivering, and managing post-order processes,
  • Carrying out payment and invoicing procedures,
  • Conducting customer service and communication activities,
  • Responding to your requests, complaints, and inquiries,
  • Fulfilling our legal obligations,
  • Ensuring transaction and information security,
  • Operating, improving, and managing the technical processes of our website,
  • Developing our products and services,
  • Analyzing and personalizing website usage based on your cookie preferences,
  • Obtaining, recording, managing, and maintaining commercial electronic communication permissions through the Message Management System (İYS),
  • Keeping records of your approval and rejection preferences in accordance with applicable legislation,
  • Sending commercial electronic communications regarding campaigns, new products, discounts, and similar activities where your explicit consent or legally required permissions have been obtained,
  • Managing legal processes and responding to requests from authorized individuals, institutions, and organizations.

4. Legal Grounds for Processing Personal Data

Your personal data is processed based on the applicable conditions for processing personal data regulated under Article 5 of the KVKK.

These legal grounds may include:

  • Processing being necessary for the establishment or performance of a contract,
  • Compliance with legal obligations,
  • Establishment, exercise, or protection of a legal right,
  • The legitimate interests of the data controller,
  • Obtaining explicit consent where required.

For commercial electronic communications, the necessary approvals are separately obtained and managed in accordance with the Law No. 6563 on the Regulation of Electronic Commerce and applicable legislation.

5. Parties to Whom Personal Data May Be Transferred and Purposes of Transfer

Your personal data may be transferred, to the extent necessary, to the following recipient groups for the purposes stated above and for fulfilling our legal obligations:

  • Cargo and logistics service providers for order delivery purposes,
  • Payment service providers and relevant financial institutions for payment processing,
  • Accounting and financial consultancy service providers for invoicing and accounting processes,
  • Technology, software, hosting, and IT service providers for operating our website and technical infrastructure,
  • The Message Management System (İYS) and authorized integration service providers used within this scope for managing commercial electronic communication permissions and synchronizing approval/rejection records,
  • Service providers from whom legal, financial, technical, or operational services are received,
  • Authorized public institutions and organizations, and legally authorized private entities.

Your personal data is transferred only for the purposes specified above and in accordance with the conditions stipulated under applicable legislation.

6. Commercial Electronic Communications and the Message Management System (İYS)

If you subscribe to our newsletter, your preference regarding commercial electronic communications will be recorded in accordance with applicable legislation.

The Message Management System (İYS) is used for managing commercial electronic communication approvals and rejection records.

Within this scope, your e-mail address and necessary information regarding your commercial communication preferences may be transferred to relevant systems and technical service providers used for managing İYS processes.

You may withdraw your consent for commercial electronic communications at any time and stop receiving such communications through the unsubscribe/rejection options provided in commercial electronic messages.

You may also manage your approval and rejection preferences through the İYS platform.

7. Methods of Collecting Personal Data

Your personal data may be collected through electronic or automated methods, or other methods permitted under applicable legislation, via:

  • Membership, order, communication, and newsletter subscription forms available on our website,
  • Your activities and transactions performed on our website,
  • Cookies and similar technologies,
  • E-mail, telephone, and other communication channels,
  • Order and payment processes,
  • İYS and related integration systems,
  • Our service providers.

8. Cookies

Cookies and similar technologies may be used on our website to ensure secure and proper operation of the website, remember your preferences, analyze website usage, and support advertising and marketing activities where you provide consent.

Mandatory cookies may be used to enable the basic functions of our website.

Non-essential cookies are used only where necessary and based on your relevant preferences.

For detailed information regarding cookies, please refer to our Cookie Policy.

9. Retention Period of Personal Data

Your personal data is stored for the period required by the purposes of processing and taking into consideration the legal retention periods stipulated under applicable legislation.

Once the purpose of processing no longer exists and there is no other legal basis requiring the retention of your personal data, your data will be deleted, destroyed, or anonymized.

10. Contact

For any questions or requests regarding your personal data and this Information Notice, you may contact us through the following communication channel:

E-mail: info@yirmiyedikuzguncuk.com

Last Updated Date: 16/10/2026